Updated January 2026

Privacy Policy of 9nbet9 – Your Data, Always Protected

Here you will find a clear explanation of exactly what data 9nbet9 collects, how it is used, how it is protected, and what your rights are as a data subject — all in accordance with the General Data Protection Law (LGPD).

LGPD Compliance 256-bit SSL Encryption Portuguese Version
Bank-Grade Encryption

All connections between your device and 9nbet9 servers are protected by 256-bit SSL encryption. Financial data is tokenized — we never store your full card number or Pix key in plain text. Our servers are hosted in data centers with independent security certifications.

Full Control in Your Hands

You can access, correct, export, or request deletion of your data at any time through 9nbet9 support. You can also withdraw consent, update communication preferences, and request data portability — no red tape, no excessive waiting.

No Sale of Data to Third Parties

9nbet9 does not sell, rent, or transfer your personal data to third parties for commercial purposes. Sharing is limited to technical partners operating under contract with confidentiality obligations equivalent to those in this Policy — such as Brazilian payment processors and game providers.

Cookie Transparency

We use cookies to keep you logged in, remember your preferences, and understand how the platform is used — never for invasive monitoring. You can manage your cookie preferences at any time through your browser settings or the 9nbet9 preferences panel.

Incident Notification

In the event of any security incident that may affect your data, 9nbet9 will notify the affected data subjects and the National Data Protection Authority (ANPD) within the timeframes required by the LGPD — with full transparency about what happened and the measures taken.

This Privacy Policy applies to all users of the 9nbet9 — website and app — and to all data processing operations carried out by the company. By creating an account or continuing to use our services, you confirm that you have read and understood this document.

1 Who is the Data Controller

The 9nbet9 is the controller of the personal data collected and processed under this Policy. For the purposes of the General Data Protection Law (LGPD), the controller is the entity responsible for determining the purposes and means of processing users' personal data on the platform.

All data processing operations carried out by 9nbet9 follow the principles established by the LGPD: purpose limitation, adequacy, necessity, free access, data quality, transparency, security, prevention, non-discrimination, and accountability.

To exercise your rights as a data subject or for any questions related to this Policy, you can reach our team by email at contato@9nbet9.click or via the support chat available 24 hours a day within the platform.

We have appointed a Data Protection Officer (DPO) responsible for overseeing all data processing operations and serving as the point of contact with the National Data Protection Authority (ANPD). The DPO's contact details can be found in Section 12 of this Policy.


2 Data We Collect

The 9nbet9 collects only the data necessary to provide the services requested by the user and to meet applicable legal obligations. The categories of data collected are listed below:

2.1 Data you provide directly

  • Identification: full name, CPF, date of birth, gender;
  • Contact: email address, mobile phone number;
  • Address: ZIP code, street address, city, state (required for identity verification and regulatory compliance);
  • Documents: copy of a government-issued ID and, when requested, proof of address (for the KYC process);
  • Financial data: Pix key, credit/debit card details (tokenized), bank account information for wire transfers — we never store full card data.

2.2 Data generated through platform use

  • Activity history: bets placed, games accessed, session times, markets viewed;
  • Device data: device type, operating system, app version, IP address, device identifier;
  • Browsing data: pages visited within the platform, session duration, traffic source (organic search, direct link, campaign);
  • Transaction logs: date, time, amount, method, and status of each deposit and withdrawal made.

2.3 Data from external sources

In compliance with KYC and AML (anti-money laundering) obligations imposed by the Central Bank of Brazil, we may consult credit bureau databases or identity verification services to confirm information provided during registration. These checks are carried out only with your knowledge and for specific verification purposes.

Data Category Examples Primary Purpose
Identification Full name, CPF, date of birth Registration & KYC
Contact Email, mobile number Communication & support
Financial Pix key, banking details Deposits and withdrawals
Behavioral Betting history, sessions Security & improvement
Technical IP, device, OS Security and fraud

3 How We Use Your Data

The 9nbet9 uses the data collected exclusively for the following purposes, all directly related to the provision of contracted services or compliance with legal obligations:

  • Account creation and management: registration, authentication, password recovery, and access control;
  • Financial transaction processing: deposits via Pix, boleto, credit card, PicPay, Mercado Pago, and wire transfer; withdrawal processing to Brazilian bank accounts;
  • Identity verification (KYC): user identity confirmation, age verification (18+), address verification, and source of funds check in accordance with regulatory requirements;
  • Fraud and money laundering prevention: monitoring for anomalous transaction patterns, reviewing betting history, and detecting multiple accounts;
  • User support: responding to requests, resolving disputes, and logging and tracking support tickets opened via chat or email;
  • Operational communications: notifications about transactions, account updates, security alerts, and regulatory notices — messages that do not require consent as they are necessary for contract performance;
  • Marketing communications (with consent only): personalized offers, bonus promotions, game updates, and sports events — you can opt out at any time through the preferences panel;
  • Platform improvement: browsing behavior analysis to identify usability issues, test new features, and improve the overall experience — always in aggregated and anonymized form whenever possible;
  • Responsible gambling: monitoring of gameplay patterns to identify at-risk behavior and trigger user protection tools when needed.

9nbet9 does not use your data for any purposes not listed above. If a new processing need arises that falls outside these purposes, you will be notified in advance and may give or withhold consent before any processing begins.


4 Legal Bases for Processing

Each data processing operation carried out by 9nbet9 is grounded in one or more of the legal bases set out in Article 7 of the LGPD:

Contract performance

Most processing activities — registration, financial transaction processing, and support — are necessary for the performance of the service agreement between you and 9nbet9. Without this data, it is not possible to provide the contracted services.

Legal or regulatory obligation

Identity verification (KYC), financial transaction records, and anti-money laundering compliance are legal requirements imposed by the Central Bank of Brazil and applicable sector regulations. These processing activities do not depend on consent.

Legitimate interest

Security monitoring, fraud detection, and platform improvement are carried out on the basis of 9nbet9's legitimate interests, provided they do not override users' rights and freedoms. In all such cases, we conduct a balancing-of-interests assessment before proceeding with the processing.

Consent

Marketing communications, non-essential cookies, and optional processing are subject to your explicit consent. You may withdraw that consent at any time without affecting your access to 9nbet9's core services.


5 Data Sharing

The 9nbet9 does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Data sharing occurs only in the following situations and with appropriate contractual safeguards:

5.1 Operational partners

  • Payment processors: financial data required to process deposits and withdrawals via Pix, card, PicPay, Mercado Pago, and TED. All processors operate under contracts with strict confidentiality clauses and LGPD compliance requirements;
  • Identity verification providers: document and biometric data shared exclusively for KYC — no provider has access to your betting history or account balance;
  • Game providers: only the user's internal identifier is shared with game providers (Pragmatic Play, NetEnt, Evolution Gaming, etc.) — personal identification or financial data is never shared.

5.2 Legal Obligations

We may share data with public authorities when required by law, court order, or in compliance with directives from the Receita Federal, Banco Central, COAF, or other competent Brazilian authorities. In such cases, sharing is limited to the minimum necessary to fulfill the legal request.

5.3 Protection of rights

In cases of dispute, proven fraud, or legal proceedings, we may share data with attorneys, experts, and judicial authorities to the extent necessary to exercise or defend legal rights.

9nbet9 does not transfer data internationally to countries that do not offer an adequate level of protection under the LGPD, unless specific contractual safeguards are in place along with a prior risk assessment.


6 Security & Storage

The 9nbet9 adopts technical and organizational measures proportional to the risk of the data processed to protect user information against unauthorized access, destruction, loss, alteration, or improper disclosure.

Technical measures

  • SSL/TLS 256-bit encryption on all communications between the client and our servers;
  • Financial data tokenization — card numbers, Pix keys, and banking details are never stored in plain text;
  • Role-based access control (RBAC) — each team member can only access the data necessary for their role;
  • Continuous monitoring of anomalous access attempts and automated incident response;
  • Periodic penetration tests (pentests) conducted by independent specialized firms;
  • Encrypted backups with daily integrity verification.

Infrastructure

9nbet9 servers are hosted in certified data centers with physical access controls, power redundancy, and disaster protection. The infrastructure undergoes regular security audits.

Security incidents

In the event of a security incident that may pose a risk or cause harm to data subjects, 9nbet9 will notify affected users and the ANPD within the timeframe required by the LGPD, describing the nature of the incident, the categories of data involved, and the containment measures taken.


7 Data Retention Period

The 9nbet9 retains your data for as long as necessary to fulfill the purposes described in this Policy, in accordance with mandatory legal retention periods:

  • Registration & KYC data: retained for a minimum of 5 years after account closure, as required by the Central Bank and AML regulations;
  • Financial transaction records: retained for 10 years in accordance with Brazilian tax legislation;
  • Betting history: retained for 5 years for dispute resolution and regulatory audit purposes;
  • Access and security logs: retained for 6 months, in accordance with the Brazilian Internet Civil Framework (Lei nº 12.965/2014);
  • Marketing and communications data: kept for as long as consent remains active — deleted within 30 days of withdrawal.

Once the applicable retention period has ended, data is securely deleted or anonymized, making it impossible to identify the data subject.


8 Your Rights as a Data Subject

The LGPD grants you, as a personal data subject, a set of rights that 9nbet9 is committed to respecting and facilitating. See each right and how to exercise it below:

Access

Request a copy of all personal data we hold about you. The report is delivered within 15 days to your registered email address.

Correction

Identify incorrect or outdated information and request a correction. Some changes (such as name or CPF) require supporting documentation.

Deletion

Request the deletion of your data. We observe mandatory legal retention periods — data subject to a minimum statutory retention period cannot be deleted before that period expires.

Portability

Receive a copy of your data in a structured, machine-readable format (JSON or CSV) for transfer to another service — in accordance with ANPD regulations.

Consent Withdrawal

Withdraw any consent you have given (such as receiving marketing emails) at any time, without affecting your access to 9nbet9's core services.

Objection

Object to processing based on legitimate interest when you have valid grounds related to your particular situation. We review each request on a case-by-case basis.

Data Sharing Information

Request information about which third parties have received your data and under what circumstances. We respond within 15 days with a full list of recipients.

Complaint to the ANPD

If you believe your rights have not been honored, you may file a complaint with the National Data Protection Authority (ANPD) at gov.br/anpd.

To exercise any of the rights above, contact 9nbet9 support via live chat (available 24/7) or by email at contato@9nbet9.click. We respond within 15 business days, as required by the LGPD.

9 Cookies and Tracking Technologies

The platform 9nbet9 uses cookies and similar technologies to ensure services function correctly, improve the user experience, and — with your consent — personalize content and communications. See the types of cookies we use below:

Essential cookies (no consent required)

Required for the platform's basic operation — keeping your session active while you browse and correctly processing bets and financial transactions. Without these cookies, the platform cannot function. We do not collect personal data beyond what is strictly necessary for these purposes.

Preference cookies

These remember your language settings, visual theme, and notification preferences so you don't have to reconfigure them on every visit. They can be disabled without affecting core access to the platform.

Analytical cookies

We collect aggregated data on how users navigate the platform — most visited pages, session duration, and most-used features. This information is used to identify improvements and fix usability issues. All analytics data is anonymized before any analysis takes place.

Marketing cookies

Used, with your consent, to personalize offers and communications based on your behavior on the platform — such as displaying promotions relevant to the sport you bet on most. You can withdraw this consent at any time in your 9nbet9 account privacy settings.

How to manage cookies

Beyond 9nbet9's own settings, all modern browsers offer controls to manage, block, or delete cookies. Blocking essential cookies may affect how parts of the platform function. Check your browser or mobile device instructions for more details.


10 Users Under 18

The 9nbet9 is an adult entertainment platform intended exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. The identity verification (KYC) process includes age confirmation as a mandatory step.

If we determine that data from a user under 18 was collected due to an error or fraudulent registration, we will immediately delete that data, close the associated account, and refund any deposits to the original payment method.

If you are a parent or legal guardian and believe a minor has misused the platform, please contact our support team immediately so we can take action as quickly as possible.

Access to 9nbet9 by anyone under 18 is strictly prohibited and constitutes a violation of the Terms and Conditions. Any data belonging to identified minors is deleted immediately, with no request required.


11 Changes to This Privacy Policy

The 9nbet9 may update this Privacy Policy periodically to reflect regulatory changes, improvements to our security processes, or changes to the services offered. All updates follow this process:

  • The "last updated" date at the top of this page is revised to reflect the most recent version;
  • Significant changes — such as new data categories being collected or new processing purposes — are communicated by email at least 7 days in advance;
  • Continued use of the platform after the effective date of any update constitutes acceptance of the revised Policy;
  • Previous versions of this Policy are available upon request from our support team for historical reference.

We recommend reviewing this Policy periodically to stay informed about how 9nbet9 protects your data.


12 Contact & Data Protection Officer (DPO)

The 9nbet9 has appointed a Data Protection Officer (DPO) as required by the LGPD for companies that process personal data at scale.

The DPO is the official point of contact for:

  • Exercise of data subject rights (access, correction, deletion, portability, objection);
  • Clarification of questions about this Policy or any data processing operation;
  • Reporting security incidents noticed by the user;
  • Complaints and suggestions regarding the platform's privacy practices.
DPO Email
contato@9nbet9.click
Live Chat
24/7 · Response within 3 min
Response Timeframe
Up to 15 business days (LGPD)

If, after contacting the DPO, you still believe your rights have not been adequately addressed, you may file a complaint with the National Data Protection Authority (ANPD) at gov.br/anpd — without prejudice to other administrative or judicial channels.

Frequently Asked Questions about Privacy at 9nbet9

Questions users commonly ask about how their data is handled

No. 9nbet9 does not share personal data with other betting or casino platforms. Sharing is limited to essential operational partners — Brazilian payment processors (for deposits and withdrawals via Pix, TED, card, PicPay, and Mercado Pago), identity verification providers (for KYC), and game providers (which receive only anonymous identifiers, never full personal data). All operate under contracts with confidentiality obligations equivalent to those in this Policy.

Contact 9nbet9 support via live chat or at contato@9nbet9.click to request deletion of your data. The process includes identity verification to ensure only the account holder can submit a deletion request. Once confirmed, your data will be deleted or anonymized within 30 days, subject to mandatory minimum retention periods under Brazilian law (financial data is retained for up to 10 years as required by the Receita Federal).

We do not store complete banking details or credit card numbers in plain text. Financial data is tokenized — replaced by encrypted tokens that allow transactions to be processed without exposing the actual data. Your Pix key is stored in encrypted form and used exclusively to process withdrawals to your registered account. Our servers are certified and periodically audited by independent security firms.

You can unsubscribe from marketing communications in two ways: via the unsubscribe link in any promotional email sent by 9nbet9, or through the communication preferences settings within your account on the platform. Unsubscription is processed within 48 hours. You will continue to receive essential operational communications — such as transaction confirmations, security alerts, and regulatory notices — regardless of this preference, as they are necessary for service delivery.

9nbet9 uses SSL 256-bit encryption on all communications, keeping your data protected even on public Wi-Fi networks. That said, we recommend caution when using open networks for any financial activity: opt for your mobile data connection (4G/5G) or a trusted Wi-Fi network when making deposits or withdrawals. Keep the app updated to ensure you always have the latest security protocols, and never save your account password in browsers on shared devices.
This Policy Is Part of 9nbet9's Commitment to You

Privacy isn't a legal formality here — it's a real commitment. For questions about how your data is handled or to exercise your rights, contact our DPO at contato@9nbet9.click. See also our Terms & Conditions and the tools of Responsible Gambling.

Your data protected — now it's time to play

Create your free 9nbet9 account, deposit via Pix from R$ 20.00, and start betting on Brasileirão, Libertadores, Superliga, Aviator, and much more — with all the security you deserve.

For adults 18 and over only. Please review the Terms & Conditions and the guidelines of Responsible Gambling before playing.

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